Refund policy

RETURNS & REFUNDS

SALTY SHAI offers a 10-day return period from the date you receive your order.

To be eligible for a return, items must be unused, unworn, in original condition, with hygiene protection and tags still attached, and returned in the original packaging.

For hygiene reasons, returns may be refused if items show signs of wear, damage, or removal of protective seals.

To initiate a return, please contact us at customerservice@saltyshai.com within 10 days of delivery.

Return shipping costs are the responsibility of the customer unless the item is faulty.

Refunds are issued to the original payment method once the return has been received and inspected.